Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Educational level and grade information
• Subject preferences and learning goals
• Profile information you choose to provide

Usage Data

We automatically collect information about how you use our platform:

• Chat messages and interactions with AI tutors
• Learning progress and session data
• Feature usage and navigation patterns
• Device and browser information
• IP address and general location data

Uploaded Content

When you upload assignments or documents:

• File content for analysis and tutoring purposes
• File metadata (name, type, size, upload date)
• Questions and help requests related to uploaded content

2. How We Use Your Information

We use your information to:

• Provide AI Tutoring: Deliver personalized educational content and guidance
• Track Progress: Monitor your learning journey and suggest improvements
• Improve Services: Enhance our AI algorithms and user experience
• Communication: Send important updates about your account or our services
• Support: Provide customer service and technical assistance
• Safety: Ensure appropriate and safe educational interactions

3. Information Sharing

We Do NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share information only in these specific cases:

• Service Providers: Trusted partners who help us operate our platform (hosting, analytics, AI processing)
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfer: In case of merger, acquisition, or sale of assets (with notice to users)
• Consent: When you explicitly authorize us to share information

Educational Content

Chat conversations and uploaded assignments are processed by our AI systems but are not shared with other users or third parties without your explicit consent.

4. Data Security

We implement robust security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security assessments and updates to our systems
• Secure Infrastructure: Industry-standard hosting and database security
• Staff Training: Our team is trained on privacy and security best practices

5. Your Rights and Choices

Account Control

You have the right to:

• Access: View and download your personal data
• Update: Correct or modify your account information
• Delete: Request deletion of your account and associated data
• Export: Download your chat history and learning progress
• Restrict: Limit how we use certain types of data

Communication Preferences

You can control:

• Email notifications and updates
• Learning progress reports
• Feature announcements and tips

Data Retention

We retain your data as long as your account is active or as needed to provide services. When you delete your account, we will remove your personal data within 30 days, except where required by law.

6. Children's Privacy

TutorBoost.AI is designed to be safe for students of all ages:

• Parental Consent: Users under 13 require verifiable parental consent
• Limited Data Collection: We collect only information necessary for educational purposes
• Safe Interactions: AI tutors are programmed to provide appropriate, educational responses
• No Marketing: We don't send promotional messages to children
• Parental Access: Parents can review, modify, or delete their child's information

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login and preferences
• Analyze how you use our platform
• Improve website performance and user experience
• Provide personalized tutoring recommendations

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

8. Third-Party Services

Our platform may integrate with third-party services:

• AI Providers: External AI services for enhanced tutoring capabilities
• Analytics: Tools to understand user behavior and improve our platform
• Payment Processing: Secure payment systems for subscription services
• Cloud Storage: Secure file storage and processing services

These services have their own privacy policies, and we encourage you to review them.

9. International Users

TutorBoost.AI is operated from the United States. If you're accessing our service from outside the US:

• Your data may be transferred to and processed in the United States
• We comply with applicable international privacy laws
• You consent to the transfer and processing of your data as described in this policy

10. Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We'll post the updated policy on this page
• We'll update the "Last Updated" date
• For significant changes, we'll notify you via email or platform announcement
• Your continued use of our service after changes constitutes acceptance